LeonBrant matches the price of all local retail competitors and major online independant retailers.
- At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers
- We match LeonBrant.com.au prices on in-store purchases and in-store prices.
- If we lower our price during the return/exchange period, we will match our lower price, upon request.
- Our Low Price Guarantee covers one price match per identical item, per customer, at the current price available to all customers.
Our Low Price Guarantee does not cover:
- The online prices of retailers who are not AUTHORISED stockists.
- Ebay or Amazon prices.
- We only match prices on items on our competitors site. If our product includes gifts or complimentary items, these are not included in the price match deal.
- Any electrical items from an international website. Usually these items warranties are not valid out of the country they were sold from.
Frequently Asked Questions
How do I request a price match from LeonBrant?
When making a purchase, or during the return and exchange period, please talk to a an online sales team member, by email or over the phone on our sales hotline. Please tell us about the lower price that is still in effect that you want us to price match. We will then review and verify the price match request.
How do I request a price match from BestBuy.com?
When making a purchase, or during the return and exchange period, price match requests from BestBuy.com are handled via phone. Please call 1-888-BEST BUY (1-888-237-8289) for a BestBuy.com price match request. Please tell us about the lower price that is still in effect that you want Best Buy to price match. Best Buy will then review and verify the price match request.
BestBuy.com price match requests cannot be completed in our stores or via e-mail. Shipping/delivery charges will not be included in the price comparison. Purchases from a Smartphone application/website, BestBuy.com orders with store pickup, and orders from the kiosk inside a Best Buy store are considered BestBuy.com purchases for purposes of the Low Price Guarantee. A price match request after a purchase from BestBuy.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
How do I show "proof" of price?
The best way to show proof of price is to notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer to verify the lower price and availability of the item.
Do you match the price if it results in a price being below LeonBrant's cost on a product?
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
Are competitors' delivery fees eligible for price matching?
No. Due to the differences in services being performed, we will not match competitors' service prices. This includes, but is not limited to, services such as delivery.
How does your price match policy apply to purchases made using store pickup?
If you purchase an item at LeonBrant.com.au store pickup and if the item is offered at a lower price in the store when you pick it up, you will automatically pay the lower price.
How does your price match policy apply to pre-orders and backorders?
If the price of an item drops at the time of shipment, you will automatically pay the lower price. Your credit card is not charged until the time of the product's shipment.
What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if LeonBrant has a product that is advertised as being limited in quantity it will not be eligible for price matching.